WeMove Support
Need help with WeMove? Find answers to common questions or contact us directly.
WeMove: Project Together · iPhone and iPad
Getting started
- Create a Project manually, or upload or paste an assignment to generate a plan.
- Invite teammates from the Project's Team area. To join, open a valid invite link and accept the invitation.
- Before starting collaborative work, use Team Setup to review members and assign Missions.
- Complete Missions to move each Stage and the overall Project forward.
Account & sign-in
- Sign in with your email and password. New accounts may need email confirmation before sign-in.
- Select Forgot password? on the sign-in screen to receive a reset link.
- Open your profile to update your display name or profile image, or choose Sign out.
Projects & collaboration
Projects are organized into Stages and Missions. Team members can be invited, Missions can be assigned manually or with AI Team Setup, and relevant progress appears in Activity. Notification preferences and widget Project selection are available in WeMove settings.
WeMove Pro & purchases
Subscriptions are purchased through Apple. The current localized price is shown by the App Store in WeMove. Use Restore Purchases for an eligible purchase, and manage or cancel a subscription in your Apple subscription settings. Apple handles applicable billing and refund requests.
Notifications & widgets
Notifications: Check iOS notification permission and your WeMove notification preferences. Mission reminders appear only when an applicable Mission is available.
Widgets: Open WeMove once after installation or an update, make sure a Project is available, then add WeMove from the iOS Widget Gallery. If a widget is stale, open WeMove and try removing and re-adding the widget.
AI-generated plans
AI-generated Project plans and team assignments may be incomplete or inaccurate. Review and adjust the suggested Stages, Missions, and assignments before relying on them.
Account deletion
In WeMove, open your profile, go to the Account section, and choose Delete account. Account deletion does not automatically cancel an Apple subscription. See the Privacy Policy for data-handling details.
Still having trouble?
Make sure you are using the latest available version of WeMove, then close and reopen the app and try again.
Contact Support
When contacting support, tell us what happened and which screen you were using. Please do not send passwords, verification codes, payment card information, or authentication tokens.
we.move.support@gmail.com